PRIVACY POLICY                  Rev: Nov. 2023  

FACTS

WHAT DOES BLUE RIDGE BANK, N.A. DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • • Social Security number and employment information
  • Account balances and transaction history
  • Credit history and investment experience

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Blue Ridge Bank, N.A. chooses to share; and whether you can limit this sharing.


Reasons we can share your personal information

Does Blue Ridge Bank, N.A. share?

Can you limit this sharing?

For our everyday business purposes-

Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, orreport to credit bureaus

Yes

No

For our marketing purposes-

to offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates’ everyday business purposes-

information about your transactions and experiences

Yes

No

For our affiliates’ everyday business purposes-

information about your creditworthiness

Yes

Yes

For our affiliates to market to you

Yes

Yes

For nonaffiliates to market to you

No

We don’t share


To limit

our sharing

Call (888) 331-6521 to speak with a customer service representative


Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?

Call (888) 331-6521 or go to www.mybrb.bank


Who we are

Who is providing this notice?

Blue Ridge Bank, N.A.

BRB Financial Group, Inc.


What we do

How does Blue Ridge Bank, N.A.

protect my personal information

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information, and we limit access to information to those employees for whom access is appropriate.


How does Blue Ridge Bank, N.A.

collect my personal information

We collect your personal information, for example, when you

  • • Open an account or apply for a loan
  • • Use your credit or debit card or seek advice about investments
  • • Make deposits or withdrawals from your account

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.


Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • • Sharing for affiliates’ everyday business purposes
  • • information about your creditworthiness
  • • Affiliates from using your information to market to you
  • • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.


What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.


Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies

  • • Hammond Insurance
  • • Exchangers LTD

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Blue Ridge Bank, N.A. does not share with nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

• Our joint marketing partners include other financial services companies.